What is an inbox driver?
An inbox driver is a driver supplied with an operating system rather than being provided by the device's manufacturer on a website or CD. In Windows there are two additional types of inbox drivers: Inbox (M) and ESC/P 2.
- Inbox (M) drivers provide most of the features available in a standard Epson driver, such as monitoring ink levels, page layout settings and other print quality and paper options. The core driver components are provided to Microsoft by Epson. However, some features such as double-sided printing may not be available.
- ESC/P 2 drivers are Windows universal drivers (Unidrv). An ESC/P 2 driver enables you to print, but provides limited print quality, paper and page layout options. ESC/P 2 drivers do not allow you to monitor your ink levels.
Is there an inbox driver available for my product?
For details of how your product is supported, see article Epson, Windows 8 and Windows 8.1. You can browse for your model specific inbox driver using the Add Printer wizard, as shown below.
How to install an inbox driver
- Start with your product powered off.
- If you have already tried to install a driver from your original product CD or from the Epson website, uninstall it before proceeding. Otherwise, Windows may not be able to locate and install the correct inbox driver.
- Check that the USB or other interface cable is connected between the printer and the computer.
- Power on the printer and you should be prompted with a message similar to below:
- Click Yes to continue and start scanning for drivers for your product.
- Wait while the driver software is installed. This may take a few minutes.
- Your printer or All-In-One should now be displayed in Devices and Printers.
- If this installation fails for any reason, please refer to section How to install an inbox driver manually.
How to install an inbox driver manually
You can browse the list of inbox drivers in the Add Printer wizard to look for a particular model. This allows you to check driver availability and, if required, install a driver for a particular device even when it is not connected to your PC.
- Move the mouse cursor to the bottom or top-right of the screen and click the Search icon (highlighted below) from the menu that appears.
- Type Control panel in the Search bar and press Enter.
A list of installed printers and other devices will open.
- Click on Add a Printer at the top of the screen.
- The Add Printer wizard will open and will begin searching for available printers. Click on The printer that I want isn't listed.
- Select the Add a local printer or network printer with manual settings option and click Next.
- From the Use an existing port drop-down menu, select a port that corresponds with how you will connect your printer and then click Next. For USB connections, select a USB port, e.g. USBxxx (Virtual printer port for USB).
- Select Epson from the list of manufacturers and browse the list of products for the device you want to install.
Drivers with an (M) suffix allow you to monitor the levels of your consumables. Drivers marked ESC/P 2 do not allow you to monitor consumables.
- If you want to install a product, click on it and then click Next.
If your printer or All-In-One is listed in Epson and Windows 8 as having an inbox driver but is not shown in the wizard, update the list of drivers by clicking on the Windows Update button. You will need to be connected to the internet. Windows will search for additional drivers. Once complete, any additional drivers found will now be available to install. Browse the list again for an inbox driver for the product.
- Choose a different name for the printer if required and then click Next.
- Select Do not share this printer and click Next.
- Tick Set as default printer if required (your default printer is pre-selected in applications to receive the print jobs) and click Finish to install the driver.
Once installed, the printer driver will now appear in Devices and Printers. When you connect and power on your printer, Windows should detect it and it will then be ready to use.
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