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Windows Wi-Fi Helper for printers with a screen


  • Wireless Networking: (Infrastructure mode)
  • Epson products with integrated Wi-Fi connectivity
  • Operating Systems:
    • Windows Vista
    • Windows 7
    • Windows 8/8.1
    • Windows 10


These instructional videos will guide you through installing for the first time or reinstalling your Epson product using the software installation CD supplied.


If the network you are connecting to either:

  • Is a Mesh Wi-Fi network, or
  • Has Wi-Fi range extenders

Before starting the Wi-Fi setup move the printer to the same location as the main router or broadband hub.

What is a Mesh Wi-Fi Network?

Mesh Wi-Fi or Whole Home Wi-Fi systems consists of a main router that connects directly to your modem, and a series of satellite modules, or nodes, places around your house for full Wi-Fi coverage.

What is a Wi-Fi Extender?

A Wi-Fi range extender, sometimes called a range expander, is a type of wireless repeater used to expand the reach of a wireless LAN. The device is situated in between a base router and a client that is not close enough to receive a strong Wi-Fi signal.

For assistance with setting up your product, please click the appropriate option below:

I have not attempted to install my product before

Please view the video for instructions on how to set-up the software for your printer:

First Installation:

I have attempted to install my product before

  1. To ensure that everything installs correctly you need to remove any Epson software that was installed on your computer during the first installation process. The video below will show you how to remove this software:
    Uninstalling Epson Software:
    Video Summary:
    1. Click on the Start button and select Control Panel from the list.
    2. From the Programs category choose Uninstall a program.
      • If you are using Windows 8/8.1, click here for instructions on doing this.
    3. Uninstall the following:
      • Epson xxxx series Printer Uninstall
      • Epson Scan
      • Epson Event Manager
      • EpsonNet Print
      • Software Updater
    4. Restart your computer.

The videos below will show you how to install the printer using the Epson software.


Some sequences have been shortened in the video to save time.

How to Reset the Network Settings on your printer:
Video summary:
  1. If off turn on the printer.
  2. Press the Left Arrow twice until you see the Setup menu.
  3. Press the OK button to enter this menu.
  4. You will see the Ink levels menu, Press the left arrow to show the Restore Default Settings menu.
  5. Press the OK button.
  6. You will then see the Restore Wi-Fi settings menu, press the Right Arrow button twice until you see the Restore All Settings menu.
  7. Press the OK button.
  8. Press the OK button to confirm that you want to reset the all settings.
  9. The defaults have been restored Press the OK button to return to the main menu.
Second Time Installation:
Video summary:
  1. Return to the Home screen by Pressing the Home Button.
  2. Press the Left arrow button until you see the Wi-Fi Setup menu, press the OK button.
  3. You will then see the Wi-Fi Setup Wizard, press the Right arrow button until you see the Wi-Fi Auto Connect menu. Press the OK button to enter the this menu.
  4. Important: when you see the screen Install the software on the PC go to the PC and start installing the Software on the CD rom provided with your printer.
  5. When you see the Auto Wi-Fi Setup screen, wait at this point and return to the printers control panel.
  6. On the control panel press the OK button to continue the Wi-Fi setup.
  7. Return to the Computer and press the Next button to continue the software setup.
  8. The Wi-Fi connection settings are being made please wait. We you see the Setup Complete screen click the Next button to finish the Wi-Fi part of the setup.

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